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Frequently asked questions

Feel free to reach out to us

Pioneer Finance Credit Union Bank is here to make your banking experience more enjoyable. Contact our Customer Service Solutions Center and we’ll be more than happy to assist you.

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Location 2 Akaroa street, Parnell,
Auckland. 1140, New Zeal.
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Support

+447451244121
+447451244121 TTY/TDD
contact@pioneerfinancecu.com
Monday - Sunday from 7 a.m. to 11 p.m. ET

To self-serve with our Automated Phone System,call +447451244121 to check your account balances and transaction history or transfer funds or more.

To report a lost or stolen ATM or Debit Card as well as obtain information on a card that has been restricted by the transaction monitoring service, call +447451244121 .

To activate a new ATM or Debit Card, as well as Changing the PIN on an existing card, call +447451244121 .

You may also contact our Customer Service Solutions Center by sending a secure message from within your Online Banking account.

Do you need assistance?

*Do not include any confidential information such as account number or social security number in the message above.

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